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Become a dog groomer Archives - QC Pet Studies

Get $200 OFF QC Pet Studies’ Dog Grooming Course + A FREE Eco-Friendly Planner!

Do you dream of working as a professional dog groomer? QC Pet Studies can help you turn this dream into a reality in as little as 9-12 months!

Look, I get it: going back to school always feels like a daunting decision for some of us. This is why we’re committed to making the decision to enroll with QC the easiest one you’ll ever have to make!

But before I get into all the reasons why QC Pet Studies is the dog grooming school to train with, let me first start by letting you in on some seriously exciting news…

Have You Heard About QC Pet Studies’ Brand-New Promo?

Okay, get ready for an awesome announcement… Are you ready?

Here it is:

Until September 17th, 2021, you can get TWO courses with QC Pet Studies for the price of ONE… AND get $200 off your course… AND get a free eco-friendly planner!

As a result, you’ll be able to launch your career as a professional dog groomer with a DOUBLE certification. What’s more: both of these qualifications/designations are internationally recognized! Thus, you’ll have the freedom to potentially service clients from all over the world, if you so choose!

Alright, so now that you’re as excited as I am, let’s take a closer look at this exclusive promotional offer.

Bonus Planner Promotion Graphic

What You Need to Know

Here’s the promotion in a nutshell: until September 17th, 2021, when you enroll in QC Pet Studies’ wildly popular Dog Grooming Course, we’ll knock a whopping $200 OFF your tuition AND provide you with a complimentary eco-friendly planner!

Crafted from recycled cardboard, these down-to-earth writing supplies embody the green spirit. Not to mention, the planner is absolutely beautiful!
But wait, that’s not all we want to give you!
As an added bonus, we’ll also gift you with our First Aid for Groomers Course at NO additional cost!

To put this into context, this First Aid for Groomers Course normally costs $348 USD… But you’ll be able to enroll in it absolutely FREE. Not only is this the perfect option for someone wanting to get their education on a budget; it’s quite literally a steal.

So, now you might be thinking, “Okay, but why these courses? Why will these certification programs help me become a professional dog groomer and have a successful career?”

Don’t worry, I’ve got you! Let’s take a look at this next…

QC Pet Studies’ Dog Grooming Course

The first thing you need to know is that this is, hands-down, our most popular program. Thousands upon thousands of aspiring and working groomers alike have graduated from this course and gone on to cultivate thriving, fruitful careers in the pet industry.

The wonderful thing about the Dog Grooming Course is that it’s craftily tailored towards ANY and ALL skill levels. Yes, this means that even if you’ve never groomed a dog before, this course will turn you into a subject-matter expert by the time you’re finished. On the other hand, if you already have some experience under your belt, this course will refine all of those core, fundamental grooming techniques you already know and bring them to the next level!

The Course Breakdown

QC Pet Studies’ Dog Grooming Course is broken up into 5 parts. In the first 3 units (A through C), you’ll learn all about:

  • The fundamental concept of dog grooming;
  • Health and safety;
  • Basic dog anatomy;
  • Skincare;
  • Canine behavior;
  • Tools of the trade;
  • And so much more!

Next, you’ll move onto Part 2 of the program. This is where you’ll get the most of your training by taking advantage of the First Aid for Groomers Course – which I’ll tell you more about shortly.

From there, you’ll progress to Part 3 of the Dog Grooming Course, which covers units D through G. These are the units where you’ll begin putting your grooming and First Aid knowledge to real-world use!

For example, you’ll get to:

  • Trim nails;
  • Clean ears;
  • Brush and de-mat coats;
  • Bathe and dry dogs;
  • Work with different coat types;
  • Execute various haircuts and styles;
  • Do cuts that meet breed standards;
  • And more!
QC Pet Studies Sept promo article in-post image 2

Now it’ll be time to move onto Part 4 of the program, which consists of your Practicum Units (1 through 5). During this portion of the course, you’ll be tested on your ability to safely and skillfully groom dogs.

These Practicum Units will have you completing intensive hands-on assignments that draw on the content you’ve mastered throughout the course. Furthermore, your personal tutor will review all of your work and provide extensive audio feedback, thereby helping you identify your current strengths and weaknesses.

Business Training

Finally, you’ll arrive at the last unit of the Dog Grooming Course, which is all about business training. Though this unit is optional, we STRONGLY recommend taking full advantage of it. In fact, the countless graduates who’ve come out of QC Pet Studies have attributed a large part of their career success to the business knowledge they obtained in this very unit.

After all, in order to have a successful business, you need to know how to actually run one. This final unit will ensure to teach you everything you need to know in order to do just that!

You’ll discover how to work for employers, or get your own business off the ground if that’s the career path you’d prefer to take. Moreover, you’ll learn how to market and promote yourself, find your target clientele, conduct competitor research, develop your brand, provide top-notch customer service, and so much more.

Essentially, the Dog Grooming Course – as a full, all-encompassing program – goes full circle. It not only teaches you how to groom like a true expert; it also teaches you how to conquer the business side of things, thus making you a total powerhouse!

QC Pet Studies’ Dog Grooming Certification

Once you graduate from this course, you’ll be mailed a physical copy of QC Pet Studies’ exclusive International Dog Grooming Professional (IDGP) certification. This certification, as I mentioned earlier, is internationally recognized and will be sure to impress all your future clients and/or employers!

And don’t forget: this title also serves as your official designation, too. Your resume will look mighty impressive with this reputable qualification added to it!

Want to hear what past QC Pet Studies graduates have had to say about the Dog Grooming Course? Check out their course reviews here!

QC Pet Studies’ First Aid for Groomers Course

As a professional groomer, First Aid training is JUST as important as grooming training. This is why QC Pet Studies’ First Aid for Groomers Course is the perfect complement to your Dog Grooming program!

Note: While you can enroll in this program without taking the other course, we highly recommend also enrolling in the Dog Grooming Course if you have no prior experience in the industry.

So, why exactly will taking QC’s First Aid for Groomers Course set your career up for even greater success?

Because this 2-unit course will diversify your industry knowledge and increase your booking potential tenfold! 

The Course Breakdown

If I tried to list all of the valuable lessons you’ll learn in this program, we’d be here all day. However, these are just some of the amazing skills you’ll gain from this training:

  • How to build your First Aid kit;
  • Setting up a safe workspace and operating within it;
  • Preventing injuries and accidents;
  • Assessing a dog’s health;
  • Preventing bites or scratches;
  • Treating minor injuries;
  • Determining the severity of a wound and checking a dog’s vitals;
  • Creating an emergency plan;
  • Rescue breathing techniques and performing CPR;
  • Helping a choking dog;
  • Responding to various emergencies – such as dehydration, heatstroke, heart attacks, seizures, cysts, parasites, burns, and bruises;
  • And more!

QC Pet Studies’ First Aid for Groomers Certificate

Upon graduation, QC Pet Studies will send you your internationally recognized First Aid for Groomers certificate of completion, which you can proudly add to your portfolio and resume. This certification shows top industry clientele that you’ve received professional First Aid training and know how to do your both job masterfully and safely.

Pro Tip: Setting yourself apart from the competition is HUGE in the grooming industry – especially if you run your own business. This level of safety training will be sure to make yours a memorable name!

What to Expect as a Student of QC Pet Studies

Okay, so now you have a better idea of these two courses and why our current promotional offer is so amazing. But what can you actually expect as a student, once you’ve enrolled with QC Pet Studies?

Self-Paced, Online Learning Environment

This is probably the best place to start since it’s easily the top reason why students and alumni completely love QC Pet Studies’ training.

All of our courses are done 100% online and at your preferred pace. We don’t impose any deadlines on you, nor do you need to follow any rigid, set schedules. Starting on the date you enroll, you get a full 2 years to complete your programs. That said, each course is less than 40 years long.

As such – and since you have full control over when and how much you focus on your studies – you can use as much or as little of that 2-year timeframe as you need. To put this into perspective: many of our grads found that by working on their course for a mere 1-2 hours per week, they were able to graduate in as little as 9-12 months (sometimes sooner)!

Tons of Hands-On Training

Yes, while our courses are done online (rather than a brick-and-mortar class), we still understand the need for real-world experience. This is why QC Pet Studies’ Dog Grooming Course provides an abundance of practical assignments that’ll give you all sorts of eye-opening, hands-on training.

Furthermore, these assignments will push you to find and work on dogs of different breeds and sizes, as well as those with different coat types. As a result, you’ll hone your skill-set and be completely prepared to book legit, paying clients as soon as you graduate!

Real Industry Expert Tutors

At QC Pet Studies, we firmly believe that you can only become the best by learning from the best! This is why all of our tutors are real-world dog groomers with years of experience under their belts.

Once you enroll in your courses, you’ll be assigned your personal tutor. Since our learning environment is one-on-one style, we guarantee that your training experience will be 100% tailored to you, your work, and your goals. Furthermore, after every unit, your tutor will go over your work with a fine-toothed comb and then provide thorough audio feedback to help you identify your current strengths and weaknesses.

Groomer makes shearing of Yorkshire Terrier by scissors. hairdresser pet and pet hair care specialist. extras at the pet store

Physical AND Digital Course Materials

Once enrolled, you’ll receive your login details for QC Pet Studies’ Online Student Center within 1-2 business days. As soon as you can log into the OSC, you’ll have access to the digital copy of all of your textbooks, instructional videos, quizzes, worksheets, and assignments. Thus, you’ll be able to begin your course as soon as you want!

However, we’ll also be mailing you a physical copy of your course materials as well – right to your front door, at no extra charge. Plus, since the Dog Grooming Course also comes with a complimentary starter grooming kit, you’ll also receive that from us, too!

Competitive Tuition Rates

In general, QC Pet Studies – like all other online schools – will offer cheaper tuition than what you’d find in an in-person grooming school. This is because we don’t have a physical campus to maintain or any of the additional overhead costs that would come with that.

But it’s not enough for us to simply be more affordable than brick-and-mortar schools… After all, we want to make your decision to pursue your dream career as easy as possible! And this is exactly why we pride ourselves on our low monthly payments plans.

Now, you absolutely can pay the full amount at the time of enrollment (which will get you a pretty nice Pay-in-Full discount). But you also have the option to pay a small deposit at the time of enrollment, followed by easily affordable payments for a set number of months afterward.

This way, ANY person with ANY budget can get QC’s top-quality education!

(Seriously, once you add this on top of the $200 OFF you’ll get from this promotional discount, it’s hard to think of a reason not to enroll with QC Pet Studies right away!)

Pro Tip: Did you know QC Pet Studies also offers a 21-Day Money-Back Guarantee? Learn more about it here!

Ready to become a professional dog groomer? Take advantage of QC Pet Studies’ exciting, limited-time promotional offer today and book your first client in as little as 9-12 months!

3 Dog Grooming Complaints and How to Handle Them

Dog grooming complaints article, Aug 13 2021, Feature Image

As a professional groomer, you’ll sometimes hear dog grooming complaints from unhappy customers. That’s just a reality in this line of work! What’s important is how you choose to handle these complaints.

Luckily, QC Pet Studies graduate and industry expert, Casey Bechard, is here to help.

Today, Casey breaks down 3 common client complaints. Moreover, she’ll reveal the RIGHT way to respond to them. This way, you can properly mitigate the situation – and hopefully turn an unsatisfied client back into a happy one!

A Reality of The Job: Dog Grooming Complaints

I would be completely lying if I said I never, ever got one complaint from a client. And you know what? There’s absolutely no shame in getting one, because it will happen at some point or another throughout your career.

After all, we are human. We’re not perfect! Sometimes, I think clients forget that we make mistakes, same as everyone else. But one thing they don’t always know is that complaints can actually help us in the long run.

They really do, trust me. Personally speaking, I have grown SO much as a groomer because of what clients have said to me. If ever a dog grooming client voices a complaint, the key is not to simply shrug them off.

(Well, I mean, sometimes you will. It’ll depend on the nature of the complaint, of course.)

But for the most part, you need to embrace complaints and see them as constructive feedback. Only then can you use them as a way to better yourself.

Today, I’m going to discuss a few experiences I’ve personally had in my dog grooming career so far. Hopefully these experiences – and how I handled them – will help YOU if (or when) you run into a similar dilemma.

3 Dog Grooming Complaints and How to Handle Them Properly

Complaint #1: “You sent my dog home injured!”

This is a complaint that probably won’t be all that common for you, but you’ll more than likely hear it at least once. In this situation, the owner thinks that you’ve injured their dog during the grooming appointment.

For example, one time I groomed a Shih-Tzu pup, same as I’ve done many times before. There were absolutely no issues during the groom, nor where there any issues after it. In fact, the dog was happily running around while waiting for the owner to come back.

However, a few days later, the shop got an email from the owner. In it, they stated that I’d cut her dog by her private parts. Moreover, she was disappointed that no one had told her that her dog had this cut.

She also stated that she was going to be bringing her dog to the vet because she was in pain. I remember her asking in the email, “How did we not tell her, because clearly her dog was in pain?”

How I Handle This Complaint

So, when I had a minute, I simply started writing her back. I told her that I was sorry to hear about her dog and how uncomfortable she was. However, I stressed that if I had accidentally cut her dog during the groom (which I know I didn’t), I definitely would have let her know.

After all, that’s not something we try and keep from owners. On the contrary, we ensure to inform them of anything like that immediately. Afterwards, I went on to say that she was fine after the groom as well, as well as the fact that there were no issues present at that time whatsoever.

PRO TIP: Notice that I wrote in a very professional manner that I didn’t injure her dog. Furthermore, I made it clear that if ever I were to make such a mistake, I’d have admitted it and let her know. If you know you didn’t do anything wrong in a situation like this, stand up for yourself. Trust that you did the right thing.

The Aftermath

Not long after, I received another email back from my client. In it, she apologized and admitted that she figured out that it was all just razor burn. Her dog had been licking it raw and that’s why it looked worse than it was.

It actually worked out for the best, because I wasn’t aware that this dog got bad razor burn sometimes. As a result, I was able to add it into her file so I could be mindful of that next time.

So you see, if I had admitted to something I hadn’t done, this whole situation would have had a very different outcome. My client’s pup could’ve continued getting bad razor burn because I wouldn’t have known it was a potential issue.

My point is, there are ways to stand your ground and be nice about it! I get that she was upset in the first email. But as you see, all I had to do was explain my side of the story, along with what I’d seen, and it all turned out fine in the end.

Want to ensure you’re fully equipped to handle all possible injuries and/or emergencies on the job? Take your dog grooming skill-set to the next level by enrolling in QC Pet Studies’ First Aid for Groomers Course!

Dog grooming complaints article, Aug 13 2021, in-post image 2

Complaint #2: “You didn’t groom my dog perfectly!”

Sometimes, you’ll have brand-new clients coming in for their very first dog grooming appointment with you. Now and then, some people may start going off about how the last groomer did this and that, and how unhappy they were.

As you can imagine, this can be quit intimidating. Some clients are looking for a PERFECT groom – and honestly, there isn’t one because it doesn’t exist. There are some people that you just can’t make happy. Such is life.

But as always, it’s still your job to try your best! So, listen to everything they’re saying. From there, approach the groom based on your understanding of what it is they want. If you have any questions or are unclear about something, don’t hesitate to ask!

Based on my personal experience, when these types of clients come to pick up their dog afterwards, they’ll gush about how cute it looks and how they like it. However, within a couple of days, our salon might get a call about how they actually hate the groom.

Despite their initial, positive reaction, it’s not, in fact, what they wanted.

(Sigh.)

How I Handle This Complaint

From here, I’d simply ask if there’s anything I can do to fix what they don’t like. Similarly, I’ll ask if there’s any additional info I should know this time around. This way, I can avoid doing it again the next time.

Believe it or not, a lot of time, that client will just wind up saying something along the lines of, “No, I just wanted to let you know.”

This is the point when I’ll say, “Okay, thanks for calling. If that’s everything, I must get back to my client (a.k.a. the dog I am grooming).” Then I’ll leave it at that.

Most the time, you won’t hear back again from a person that doesn’t like your cut. They’ll simply not return for future business. In this industry, get the odd person who seems to have something negative to say something about everything sometimes comes with the territory.

This is fine – but these are the types of customers I recommend shrugging off and not letting ruin your day. After all, there’s not much you can do about it after the fact. You did the best job you could, and you tried everything in your power to remedy the situation.

Ultimately, THAT’S what matters!

Tibetan terrier dog getting washed at dog wash in stainless steel bathtub, selective focus

Complaint #3: “You didn’t stop my dog’s shedding!”

With dog grooming, you not only give dogs haircut. You also groom bigger dogs that just need a good brushing. At my shop, we call this a de-shedding treatment.

We use special shampoo, brush the dog in the tub, blow-dry them, and then brush them even more once they’re all dry. Essentially, we’re getting all that extra dead undercoat off the pup.

But the thing is, they’ll most likely still be shedding a bit. After all, dogs shed. That never completely stops, and it’s just part of having a dog.

Plus, if it’s the dog’s first time getting the treatment done, it’ll most likely shed a bit more because their hair follicles aren’t used to the treatment. So, that’s definitely something to keep in mind, too.

How I Handle This Complaint

A surprising amount of clients will wind up complaining a few days later, after their dog has seen us. Why? Because they’re unhappy that their dog is still shedding.

Well, yes… They will continue to shed. Because they’re dogs.

The goal is to reduce the amount of shedding, so that it’s less than it was before the grooming appointment. However, it won’t stop it entirely. In the face of this kind of dog grooming complaint, I’ll simply tell the customer this.

Some of the time, they want us to re- brush their dog because they think it shouldn’t be shedding hair at all. Of course, I can do that – and I will, if that’s what they want. However, it’s still very important to try and instill in their minds the fact that their dog will continue shedding.

Simply put: that’s what their dog does when they have an undercoat. Clients will typically be a lot happier with grooming results once they have a realistic understanding of what to expect.

I hope this article can help you in the future, as you navigate your way around dog grooming client complaints. Just stick to your gut and believe in yourself. Tell the truth always, and above all else, just have fun grooming!

Become a professionally trained and certified dog grooming expert in less than 1 year by enrolling with QC Pet Studies today!